Mega TV, a subsidiary of Spanish Broadcasting System, Inc. is looking for a customer service driven and self-motivated individual to assist our sales team.
The ideal candidate will support Local and National Sales Managers as well as Account Executives by entering and processing orders. They will also provide assistance and become a liaison between the Sales Department, clients, and other departments within the organization.
- Enters, processes and keeps tracks of all orders is proactive in ensuring all deadlines are met.
- Resolves order and traffic problems by investigating data and history; identifying problems and finding solutions; notifying managers and customers.
- Resolves pricing discrepancies and other errors by researching all events and making adjustments and forwarding resolution to manager.
- Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
- Updates manager by consolidating, analyzing, and forwarding daily action summaries.
- Forwards all information requested by customer, such as sales materials and reports.
- Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
- Provides sales and sales tracking reports.
- Prepares sales presentations by compiling data; developing presentation formats and materials.
- Prepares miscellaneous reports and fills out necessary sales forms for manager.
- Files all materials regularly and maintains an organized workspace.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes department and organization mission by completing related results as needed.
- Covers for receptionist on as needed basis.
- Bi-lingual (English/Spanish)
- Microsoft Office proficient
- WideOrbit proficient – preferred but not necessary
Send cover letter and resumes to Carlos Herrera firstname.lastname@example.org for consideration.