About SBS:
As a pioneer in Spanish-language media, SBS has always been at the forefront of the evolution of Hispanic entertainment in the U.S. In this era of technological advancements and media convergence, SBS is poised to capitalize on its vast array of proprietary content across multiple platforms. Our unwavering commitment is to create exceptional, high-quality branded entertainment that resonates deeply with the Hispanic consumer. Our impressive growth on the web with LaMusica.com and the promising reception of our latest venture, the podcast initiative, are testament to SBS’ long-term strategy. By seamlessly delivering content through diverse channels, we not only maximize revenue but also extend the reach of our beloved brands. SBS remains steadfast in our leadership position in today’s dynamic and ever-expanding U.S. Hispanic market, and we are determined to continue pushing boundaries and shaping the future of Hispanic media.
Position Summary
The Receptionist/Traffic Assistant is responsible for overall receptionist duties as well as assisting the traffic department as needed. This position will play a key role in overall administrative tasks such as receiving incoming calls, answering basic inquiries, and taking messages as well as entering digital orders and scheduling commercials accurately. The receptionist/Traffic Assistant must be friendly, professional, courteous, and efficient when working with all customers and employees.
Essential Duties and Responsibilities
Receptionist:
- Meet and greet customers in a professional manner.
- Operate switchboard telephone system.
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time spent on hold.
- Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time and the message the caller wishes to leave.
- Provide basic information to callers who have general inquiries.
- Assist with various clerical duties as needed.
- Receives and distributes office mail.
- Assists the Promotions Department with distribution of prizes.
Traffic Assistant:
- Attend meetings and training courses as scheduled, if necessary.
- Secure and input traffic instructions for advertisers across multiple channels or playlists.
- Enter detailed copy information using Wide Orbit traffic software.
- Maintain instruction files, spot library and various other traffic functions.
- Work closely with local Account Executives, Sales Department, and clients in a professional and timely manner.
- Notify Account Executives of missing copy instructions.
- Maintain thorough/accurate communication between traffic hub, Sales and TV operators.
- Liaison between Master Control and Account Executive and/or Client on any quality control issue related to spots or Paid Programs.
- Become familiar with compatible video formats and transcoding methods.
- Use Wide Orbit Traffic to aggregate reports.
- Responsible to reconcile “As- Run” logs back into the Wide Orbit traffic system making sure everything ran as scheduled.
- Perform other duties as assigned.
Essential duties and responsibilities are those most important or most frequently performed duties. Employee will be required to perform other job-related duties as required.
Supervisory Responsibilities
- None
Minimum Requirements
- Have 2+ years of recent administrative support experience.
- High School diploma or equivalent.
- Possess excellent written and verbal communication skills.
- Ability to operate a multi-line switchboard.
- Ability to read and comprehend instructions and information.
- Ability to work well with the public.
- Heavy emphasis on attention to detail.
- Ability to learn and understand required software and systems, strong computer knowledge preferred.
- Ability to prioritize assignments and handle multiple tasks simultaneously.
- Openness to learning new skills, systems, software.
- Build positive relationships with co-workers including sales management, AE’s and news production.
- Problem-solving ability – identify problems, suggest improvements/solutions. Look at processes through a new eye to streamline or make things better.
- Microsoft Office knowledge (excel and PowerPoint specific).
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions to perform this job successfully.
Desirable Requirements
- Bilingual Spanish/ English
Physical Requirements
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally, and all other sedentary criteria are met.
SBS requires that all U.S. and Puerto Rico employees be vaccinated against COVID-19. This position will require the successful candidate to submit proof of vaccination. The Company is an equal opportunity employer, and will reasonably accommodate a qualified candidate, who may be unable to be vaccinated, consistent with federal, state, and local law.
SBS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Why work for SBS?
Spanish Broadcasting Systems (SBS) offers a unique and exciting opportunity to be part of the leading Hispanic-focused media company in the industry. By joining our team, you will become an integral part of shaping and influencing the landscape of Spanish-language broadcasting. We take pride in our rich heritage and commitment to serving the vibrant Hispanic community with compelling content and innovative programming. At SBS, you will be surrounded by a diverse and talented group of professionals who share a passion for media, creativity, and cultural connectivity. We foster a collaborative and inclusive work environment where your ideas and contributions are valued and recognized. With access to state-of-the-art facilities and cutting-edge technologies, you will have the tools to bring your ideas to life and create impactful experiences for our audience. Additionally, SBS provides ample opportunities for personal and professional growth, with ongoing learning and development programs designed to enhance your skills and advance your career. If you are seeking a dynamic and rewarding career in the world of Spanish-language broadcasting, SBS is the place to be. Join us and be part of a team that is making a difference in the lives of millions of people every day.